I have a new episode of my Soap Box Series entitled, "Service Management is NOT a Toy." It is my little tribute to all the Kool Aid drinkers out there who get so focused on Service Management and ITIL that they forget what it is really all about. I hope you enjoy.
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07/18/2011
New Soap Box: Service Management is NOT a Toy
Posted by Charles Araujo at 04:00 AM in This & That | Permalink
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